A a solid majority of the training material we produce in the corporate world is based on some sort of regulation or technical specification and must be very straight forward and matter of fact due to the subject matter, but not everything needs to be quite as staid. Many times the way we train our customer service and sales reps is the way we develop our outward persona to our customers. This is an area in web based training where a little humor can go a long way.
Humor, A Powerful Training ToolPosted by Reference and Education: Online Education Articles from EzineArticles.com on Jul 03, 2008 | Leave a Comment |
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